Gravure-News

[catherinebennett]

Hello,

I am facing an issue with ConvertXtoDVD. The software crashes unexpectedly during the file conversion process; usually around the 50-60% mark. I have tried using different video file formats (MP4, AVI, MKV); but the problem persists.

My system has plenty of available RAM and disk space; and I have already tried reinstalling the software without success.

Has anyone else faced this issue?

Any advice on troubleshooting / resolving this would be greatly appreciated.


Thanks in advance!

[Scaramanga]

Hi ! Here are a few suggestions:

1. Update ConvertXtoDVD: Check if there is an update available for the software. Developers often release patches to fix stability issues.

2. Check the video files: Sometimes video files can be corrupted or use incompatible codecs. Try converting a different video file (preferably in a standard format like MP4) to see if the problem persists.

3. Reduce system load: Even though the system has enough RAM and disk space, try closing other resource-heavy programs during conversion to minimize the impact on system performance.

4. Reinstall codecs: ConvertXtoDVD relies on codecs to process videos. Try reinstalling or updating video codecs. You can install a codec pack like **K-Lite Codec Pack**, which might resolve compatibility issues with certain formats.

5. Disable hardware acceleration: If the problem continues, try disabling hardware acceleration in the ConvertXtoDVD settings. This can help if your graphics card or its driver is causing issues during conversion.

6. Check output settings: Make sure the output settings (resolution, DVD format, etc.) are compatible with the source file.

7. Error logs: If possible, check the error logs or crash reports generated by the software after a crash. They might provide specific details about the cause of the issue.


I hope it can help you .